48350091_751372951927865_3870654149544640512_n.png

FAQs

 
 








NOTICE CONCERNING PHTHALTES

We are proud that all Ulano Direct Emulsions, CDF™ Direct-Films, and Presensitized (Indirect System) Photographic Films have been phthalate free since 1989. Ulano TZ emulsions, CDF™/SR-25, CDF™/TZ, UlanoCUT Green water-soluble knifecut films and all gelatin-based Photographic Films have always been phthalate free.

Di-Butyl Plithalaie (DBP), a plasticizer present in most direct emulsions and capillary films, is under scrutiny by state and local environmental authorities. The discharge by screen printers of waste water containing DBP is severely restricted in many stales.

Ulano laboratories eliminated DBP from our photographic products in 1989 without affecting the reliable Ulano performance that you have come to expect.


TECH SUPPORT

When you contact us with a technical problem, it is always helpful to have the exact name of the product and the batch code (two letters followed by four or more numbers) from the product label.

When you contact us with a technical problem, it is always helpful to have the exact name of the product and the batch code (two letters followed by four or more numbers) from the product label.

Our New York technical service staff are here to answer your questions and solve your technical problems. Feel free to contact us anytime during North American business hours or one of Ulano's regional offices.


Questions?

We support customers through our distribution network.  

If you need help with a problem, please call and ask for Customer Service.